Coronavirus Updates

Video Message from President Hall

Video Message from President HallPlay Button

Simpson University COVID-19 Response and Updates

The campus is currently closed to all but essential operations staff and students who have not been able to return home. Courses in all programs have moved to an online format through the remainder of spring semester. All events on campus, including the April 25 graduation ceremony, have been cancelled or postponed.

Thank you for your cooperation and understanding as we work together, with all of you, in seeking to slow the spread of this coronavirus.

    Campus Updates

    • March 21, 2020

      Dear SU Community:

      What an extraordinary week we have just gone through. When we announced in chapel last Friday that we would move to online-only instruction through the remainder of the semester and urged students to go home, we had no idea how quickly and dramatically the situation would change in California. Thank you for your adaptability and understanding as we have had to make daily changes and updates.

      The coronavirus task force met again today to discuss and approve the following items:

      Campus closed to the public: With the statewide shelter-in-place mandate in place, the campus is closed to all members of the public.

      Campus safety checkpoint: As part of our commitment to the safety and security of students and workers who must still be on campus, Campus Safety will establish a checkpoint station starting tonight (3/20). Access to campus will be through the Shasta View entrance. The station will be staffed from 11 p.m. to 7 a.m. Employees and remaining students should show SU ID cards to indicate their approved status.

      Telework forms: Staff members (not faculty) who are working from home will be given two forms from Human Resources to fill out: an Emergency Temporary Telework Arrangement form and a Telework Work Plan form. The forms will help track equipment that is being used at home, as well as outlining work plans in conjunction with your supervisor. As the president noted in last night’s communication, it is vital that we are all as productive as possible during this critical time. If your supervisor is not able to assign work according to your normal duties, they may assign tasks such as making phone/video calls to help in the areas of student recruitment, student retention, and fundraising.

      Library: The library will be closed during Spring Break. This is the normal operating procedure, but we wanted to add a note about this so that we are all reminded.

      Bookstore: The bookstore is closed. All returns should be completed online. As a reminder: “If students have rental books checked out, they can mail them to the bookstore for free. To print a free shipping label, students log in to their rental account at SimpsonUshop.com. Students need to mail them by April 24 to avoid late fees.”

    • March 19, 2020: What the 'shelter-in-place' order means for Simpson

      Simpson University Community:

      As most of you will be aware by now, California Gov. Newsom this evening ordered all Californians to stay at home and limit non-essential movements in order to help control the spread of the coronavirus. No end date has been given for the order.

      The shelter-in-place mandate, effective immediately, means “non-essential” businesses across the state will be required to close. Residents must remain at home except for essential activities, essential business, and essential government functions, including:

      • Tasks essential to maintain health and safety, such as obtaining medicine or seeing a doctor.
      • Getting necessary services or supplies for themselves or their family or household members, such as getting food and supplies, pet food and supplies necessary for staying at home.
      • Engaging in outdoor activity, such as walking, hiking or running provided that they maintain at least 6 feet of social distancing.
      • Caring for a family member in another household.
      • Caring for elderly, minors, dependents, people with disabilities or other vulnerable persons.

      The shelter-in-place order does not apply to those going to work in an essential business or essential government function. That includes:

      • Health care operations, including home health workers
      • Essential infrastructure, including construction of housing and operation of public transportation and utilities
      • Grocery stores, farmers markets, food banks, convenience stores
      • Businesses that provide necessities of life for economically disadvantaged individuals and shelter facilities
      • Pharmacies, health care supply stores and health care facilities
      • Gas stations and auto repair facilities
      • Banks
      • Garbage collection
      • Hardware stores, plumbers, electricians and other service providers necessary to maintain the safety, sanitation and essential operation of residences and other essential businesses
      • Educational institutions, for the purposes of facilitating distance learning or performing essential functions
      • Laundromats, dry cleaners and laundry service providers
      • Businesses that ship or deliver groceries, food and goods directly to residences
      • Child care facilities providing services that enable essential employees to go to work
      • Roles required for any essential business to "maintain basic operations," which include security, payroll and similar activities.

      What does this mean for Simpson University?


      Who should report to work Friday morning?

      The shelter-in-place mandate does not apply to educational institutions, for the purposes of facilitating distance learning or performing essential functions. All persons will initially exist on the essential employee list between 8 and 10 a.m. tomorrow, March 20, as we transition to a remote campus status. You are asked to drop in at work to pick up resources such as computers and files, though we are expecting all but essential employees to only visit the office briefly and get back home. If necessary, persons on the essential employee list may deliver critical supplies to those who are uncomfortable coming in to work. Work with your supervisor or area administrator if you have questions about remote work.

      Human Resources will be sending a “Telework work plan” and “Temporary Telework Arrangement” form for use in tracking duties completed from remote work sites.

      What if I have health concerns about coming to work?

      If you feel that you have been identified as an essential employee in error, please see your supervisor, who may appeal to his/her supervisor for clarity of duties or change in status.

      We understand that some may have pre-existing healthcare concerns and therefore ask that you talk to your supervisor to clearly understand what duties you will be expected to complete from home.

      What does this mean for students?

      Like most other schools we are still urging students to go home. Those few who cannot make it home will be allowed to stay.

      Chartwells is continuing to provide food for those who cannot go home.

      Will I still work if my role is not “essential”?

      Yes. All personnel will be expected to check in with supervisors to establish priorities, projects and measures for work. Simpson University cannot afford to shut down at this critical time. If your supervisor is not able to assign work according to your normal duties, he/she may assign duties such as making phone/video calls to future students or potential donors. Supervisors will be expected to set clear and measurable guidelines for duties that will be reported as updates to supervisors at the end of each day.

      How can I best prepare to be most effective in a remote office?

      Be sure to share your remote office phone number with those who may need to contact you.

      Watch a youtube video on utilizing “zoom conferencing”: https://www.youtube.com/watch?v=-2pq4I1urXA

      To access the network remotely contact IT about VPN access.

      How can I best prepare to be successful as I telework? (author unknown)

      Get “ready” for work

      Although it may be tempting to stay in your pajamas, experts highly recommend getting “ready” for work, and performing your normal morning routine as if you were heading to a workplace.

      Keep up work routine and schedule

      Try to replicate your work routine at home, including organizing your schedule and allocating blocks of time to projects, meetings, and even breaks. If you normally have an in-person check-in at a particular time, schedule a call at that same time. Or, if you usually take lunch at noon or a break at 2 p.m., do the same at home.

      Stay connected

      When you are in the office, you have the opportunity to collaborate face to face. However, working remotely does not mean you have to miss out on your team camaraderie. Being creative with available communication tools can help keep you connected.

      Enjoy the great outdoors

      Whether you head outside on a break for a walk or to just sit on your porch, get some sunlight and, more importantly, fresh air.

      Create boundaries

      Ensure you separate your work from your home life by designating a space that you only use during work hours. This may be a spare room in your home, a corner for your desk, or even a specific chair at your kitchen table.

      What if I want to use my vacation hours?

      If you have vacation hours, you may certainly utilize them. Please be certain, as always, to seek approval from your supervisor to ensure that critical services are attended.

      Are there health services available?

      As a Simpson employee, you have free access to telemedicine. Through “HealthiestYou,” you and your family can schedule an appointment with a doctor online 24/7 for conditions such as the flu, bronchitis, allergies, sore throats, skin conditions, and more. They can also perform risk assessments for COVID-19.

      Before you can use these services, you will need to enter your details to register. Click here for more information on how to register. If you have any questions or difficulties, email the HR director at mturley@simpsonu.edu.

      As details come to light and future plans become clearer, we will be certain to communicate updates via email.

      In closing, I would like to reflect on the faculty meeting wherein we announced the move to finishing the year via online courses. It was a special blessing to observe the faculty move quickly from decision to discussion and actions aimed at ensuring exceptional academic continuity for our Simpson students. Their enthusiasm and commitment was and continues to be infectious and encouraging. We don’t know yet how long this pandemic interruption will occur, but we do know that we have a community dedicated to high quality education and a big God who is worthy of our work and praise.

      Let us continue to communicate, pray, and find some rest, while we look for reasons to be grateful and serve with a glad heart.

      Pursue Shalom,

      Norman D. Hall
      President
      Simpson University

    • March 17, 2020: Residential housing closure and graduation update

      SU Community:

      The situation with Coronavirus changes on a daily basis. The SU task force meets on a daily basis to determine the best course of action. We have been regularly monitoring the information provided by our local government and health authorities, the Department of Public Health, the Centers for Disease Control and the World Health Organization.

      Right now, the best information suggests that SU and Redding are still at a relatively low risk for infection or spread of the coronavirus. That being said, we recognize that SU’s spring break is only one week away and that our students, faculty and staff have plans to travel widely. This travel could increase the risk of someone in the SU community becoming infected and bringing the virus back to campus and to Redding. We also recognize it would be difficult to control the spread of the virus on a residential campus, so we concluded that taking additional action is the most responsible and caring thing to do.

      The following actions were recommended by the task force and approved by Dr. Hall on 3/17/20:

      University Housing: SU will close all student housing. Students will need to move out of university residence halls by the end of Monday, March 23. We have made this decision because the CDC suggests limiting indoor spaces in which large groups can gather, such as residential facilities and dining halls, as these areas present a greater risk of transmission.

      We encourage residential students to move out as soon as possible, though we realize this will take longer for some students. As long as the current relatively low-risk situation remains the same, SU housing and dining facilities will remain open until 6 p.m. Monday, March 23, to provide flexibility.

      We recognize that some students may experience particular hardships due to the closing of SU housing at that time, including those students who may be from countries with travel restrictions or other extenuating circumstances. If you are in this situation, please contact Residence Life in Student Development or via email (reslife@simpsonu.edu) to discuss potential accommodation options. Residence Life will provide additional information to students.

      Nursing students need additional information related to housing. A special meeting has been scheduled with Dean Misty Smith and Dean Mark Endraske to discuss your specific needs on Thursday, at 6pm (location tbd).

      University Dining Services: Dining service on the Simpson campuses will end at 6 p.m. Monday, March 23. The last meal served will be dinner that day. To comply with state and county guidelines, dining service will be available as take-out only between now and March 23.

      April 25, 2020, Commencement: We have made the difficult decision to cancel our spring commencement, scheduled for April 25, and related graduation activities. In keeping with many other colleges and universities, the prospect of significant restrictions to travel and large-group gatherings means we cannot guarantee our ability to deliver in-person commencement activities during this period. We will be looking for creative ways to honor our graduates. Please note that degrees will still be conferred at the end of the semester.

      Refund question: We’ve received a number of questions regarding whether Simpson University is giving refunds for students who are leaving campus. To a great degree, this is a question about service costs. So you are asked to consider some of the following:

      • To ensure safety and maintain academic continuity we have moved all courses online.
      • While we urge students to go home, we have many who cannot go home.
      • For the above reasons the whole university continues to operate with little or no savings as contracts with vendors such as food service and utilities require continued payment. To accommodate just this sort of instance, usually, in the category of “act of God” events, we have a policy that states “after Friday of the eighth week” we are unable to reimburse.
      • To review the student handbook policy please reference: Removal of Institutional Charges.
      • We understand that some universities are giving prorated rebates. If Simpson University were to ignore its posted policy as above, the scenario is actually more complex. The federal regulation governing financial aid cost of attendance requires universities (when refunding or rebating) to prorate both room and board coupled with institutional policies to also prorate scholarships (if ever we prorated room and board – like before the eighth week). In most cases, because our discount is very high, most students, after proration, would have an outstanding balance.

      SU’s campus will remain open and fully operational as feasible during this time. We will continue to educate and care for our students. We expect that faculty and staff will have full access to their offices and will continue to work as normal while following the recommended health and hygiene protocols outlined by the CDC. We recognize that some faculty and staff may be vulnerable because of underlying health conditions, and we would ask that you speak to HR about the best and safest way for you to continue working.

      Sincerely,

      Dr. Norman D. Hall
      President

    • March 16, 2020

      SU Community,

      A prayer I heard today focused on maintaining a spiritual connection in the midst of social distancing. That will be our challenge and our opportunity over the next few weeks as we continue to be pressed into more distance and more isolation. I hope that we will be able to encourage, speak life, and connect with each other, even if that connection is over Zoom!

      With that said, the COVID-19 situation continues to evolve and we must change along with it to ensure the health and safety of our community. In response to the POTUS announcement today, Guidelines for America: 15 Days to Slow the Spread, the university's Coronavirus taskforce has recommended, and Dr. Hall has approved, the following changes, effective Tuesday morning:

      • 1. Food Service.
      • As the need for social distancing has increased, it has become necessary to limit access to our food service venues, including our dining center. Meals are still available, but food will be served as a take-out option only. Meals will be available to pick up during the following times:

        • 9 - 11 AM for breakfast
        • 12 AM - 2 PM for lunch
        • 4 - 6 PM for dinner
      • 2. Bean Scene.
      • Starting tomorrow, the Bean Scene will be closed until further notice. Coffee will be served in the library.

      • 3. Gymnasium.
      • It has become necessary to limit where groups of people congregate, and gyms are included in venues suggested to be closed. The weight room and gym are temporarily closed until further notice.

      • 4. Library
      • The library remains open for service. Please abide by the social distancing guidelines offered by the POTUS.

      • 5. Testing (Prometric)
      • Most student services remain open, including testing services through Prometric. Service will be offered in a manner that allows for "social distancing" when possible.

      • 6. Work and Meetings.
      • As we seek to avoid non-essential meetings, we urge SU staff and faculty to use Zoom or hold meetings in a space that allows proper social distancing.

      Mark Endraske, MA
      Dean of Students

    • March 13, 2020: Moving to online courses

      Please read President Hall's letter about the decision to move classes to an online format for the remainder of the semester.

    • March 10, 2020

      SU Community,

      One question that our community is asking has to do with postponing or canceling upcoming events such as the Student Research Symposium, Nite Life, graduation and chapel. These large-scale events are being considered as we respond to the COVID-19 (coronavirus) situation. This email is informed by a conversation with the Director of Shasta County Public Health. Here is a reminder and our current position when it comes to gatherings:

      One question that our community is asking has to do with postponing or canceling upcoming events such as the Student Research Symposium, Nite Life, graduation and chapel. These large-scale events are being considered as we respond to the COVID-19 (coronavirus) situation. This email is informed by a conversation with the Director of Shasta County Public Health. Here is a reminder and our current position when it comes to gatherings:

      Classes and events will continue as scheduled this week. Simpson leadership has been in regular communication with Shasta County Public Health officials in soliciting their input on how we can continue to ensure the safety of our students and staff. Shasta County Public Health has advised that, at this time, the university does not need to take any additional steps beyond usual measures to prevent the spread of infectious diseases.

      The following statements are recommendations from the Director of Public Health and the SU emergency management team.

      Upcoming University Events

      At this time, it is expected that all scheduled university events through the end of the academic year will continue as planned. However, community members should be aware that events may be canceled if Shasta County Public Health or university officials determine cancellation is the best course of action. Simpson community members and their families should plan accordingly for travel to university events, including commencement. The university recommends considering the purchase of refundable ticketing options or travel insurance when appropriate.

      University Preparations for Events

      Mitigation: SU will use event messaging and communications to promote everyday preventative health for participants and the community. Guests, as well as students or staff members, should stay home from events when exhibiting common cold or flu-like symptoms such as fever/chills, cough, sore throat, or runny/stuffy nose. For work and class, students and staff should not return until 72 hours (3 days) after all symptoms have resolved. Simpson will work to accommodate any student or staff member who must be absent from classes/work due to illness, consistent with university policies.

      Cleaning: The Campus Operations team is fully engaged in preparations and response to the COVID-19 outbreak. The university’s cleaning protocols meet the CDC and Shasta County Department of Public Health standards.

      Prevention Supplies: SU will provide supplies at large events (e.g., sanitizer and tissues).

      Modification: Some events may need to be modified (e.g., conducted as a video webinar). The Academic Office is working with staff and faculty to prepare for possible online/remote class delivery should that become necessary.

      How Can People Protect Themselves:
      Every person has a role to play. So much of protecting yourself and your family comes down to common sense:

      • Wash hands with soap and water.
      • Avoid touching eyes, nose, or mouth with unwashed hands.
      • Avoid close contact with people who are sick.
      • Stay away from work, school, or other people if you become sick with respiratory symptoms like fever and cough.
      • Follow guidance from public health officials.

      What to Do if You Think You’re Sick:
      If you have symptoms but have not traveled to an area that has community transmission (confirmed spread of the virus within the community), the following steps should be considered:

      • Isolate yourself (no work or school).
      • Rest and seek medical help as you would have done prior to the outbreak.

      If you have symptoms and have traveled to an area that has community transmission, the following steps should be considered:

      • If you are experiencing symptoms of COVID-19 and may have had contact with a person with COVID-19 or recently traveled to countries with apparent community spread, call your healthcare provider or local public health department at (530) 225-5591 before showing up at a healthcare facility.
      • Seek medical care so that appropriate precautions can be taken.

      Simpson Resources

    • March 7, 2020

      Dear Simpson University community:

      This email is written to update you regarding our university response to the COVID-19 (Coronavirus) outbreak. Please know there have been no confirmed cases of COVID-19 on campus. Classes and events will continue as scheduled this week; we hope this communication will serve as an update and reassurance for our community.

      Simpson leadership has been in regular communication with Shasta County Public Health officials in soliciting their input on how we can continue to ensure the safety of our students and staff. Shasta County Public Health has advised that, at this time, the university does not need to take any additional steps beyond usual measures to prevent the spread of infectious diseases.

      These steps include:

      1. Staying home from work/school when exhibiting common cold or flu-like symptoms;
      2. Frequent hand-washing with soap and water for at least 20 seconds, or using a hand sanitizer that contains at least 60% alcohol if soap and water are not available;
      3. Appropriately covering coughs and sneezes by coughing or sneezing into clothing or elbow instead of the hands;
      4. Avoiding touching one’s face;
      5. Cleaning regularly touched surfaces.

      MOST IMPORTANTLY: Students or staff members should stay home from school/work when exhibiting common cold or flu-like symptoms such as fever/chills, cough, sore throat, or runny/stuffy nose and should not return until 72 hours (3 days) after all symptoms have resolved. Simpson will work to accommodate any student or staff member who must be absent from classes/work due to illness, consistent with university policies.

      To ensure continuity of instruction, diligent work is being done to ensure class availability via Moodle, our Learning Management System (LMS) and/or Zoom, using online synchronous and asynchronous methods. Faculty will be making arrangements to continue teaching current classes using these tools should it be necessary. More information will be shared as it develops.

      As a reminder, Simpson has multiple ways to provide emergency notification via texts, emails, and phone calls. These methods will be utilized in the event a closure on campus is deemed necessary. PLEASE TAKE A MOMENT to update your contact information in your student portal.

      We recognize this is a fast-moving situation with multiple sources of information. We encourage you to regularly consult Shasta County Public Health and the Centers for Disease Control for the most up-to-date information regarding this health concern.

      The health and safety of our students and staff is our most important priority during this time. We want to assure you that Simpson leadership is continually assessing the impact this health concern has on our campus community and will be seeking the input of Shasta County Public Health. We will be sure to provide you with updated information as appropriate.

      During trying times, we have an opportunity. As a community of faith, we have an opportunity to demonstrate peace, the peace that only comes from God. The world needs hope during times like this. May our responses and the way we care for one another be an example of love and peace. Thank you for your care and concern for one another over the next few weeks.

      Should you want additional information, please email Mark Endraske, Dean of Students, at mendraske@simpsonu.edu. We are also posting information and updates on simpsonu.edu/coronavirus. We will post updates there or respond directly to you as needed.

      Dr. Norman Hall
      President

      Phillipians 4:7
      "And the peace of God, which surpasses all understanding, will guard your hearts and minds through Christ Jesus."

    • March 6, 2020

      As of noon 3/6/20, there are no confirmed coronavirus cases in Shasta, Tehama or Butte counties. Testing is being done on a few patients. The community's focus is on preparation and prevention. An email was sent to Simpson University students and employees with steps the university is taking to prepare, as well as some educational resources:

      Simpson University is working with Shasta County Public Health and local medical providers to remain current and responsive to this situation that is constantly evolving and will continue to provide updates.

      Here are some steps the university has taken:

      • Rooms identified for quarantine purposes if that becomes necessary
      • Cleaning staff focused on high-touch and high-traffic areas on campus
      • WorldSERVE mission trips to Thailand, Taiwan and India will be rerouted, postponed or cancelled
      • Health Center gathering necessary supplies
      • Food service provider is gathering food and water for 14-day supply as needed
      • Preparing for online/remote classwork in the event that becomes necessary
      • Gathering information about community international travel plans during spring break (an International Travel Form link was emailed to employees and students)
    • February 28, 2020

      With the publicity and ongoing issues related to the novel coronavirus, we want to provide information and guidance to all our students, faculty and staff.

      Risk Assessment:

      The risk of exposure to this new coronavirus in China is increasing over time. Consistent with CDC guidance on returning travelers from China, local health departments are communicating with travelers returning from mainland China to provide guidance about limiting public interactions for 14 days. Travelers from mainland China arriving in the United States since February 3, 2020, should be excluded from school/work for 14 days, beginning the day after they left China.

      CDC guidance on returning travelers is available here.

      Please note that there have been news reports of students and others being stigmatized. We ask our community to ensure privacy to help prevent discrimination. In the unusual event that a student, faculty, or staff member is identified who:

      • has symptoms of respiratory illness, such as fever and cough,
      • AND traveled from mainland China in the prior 14 days.

      We would plan to take the following steps:

      • separate the individual from others as much as possible and make arrangements for the individual to go home or provide a private space on campus, and
      • contant our local health department.

      Preventative Care:

      All students, faculty, and staff are encouraged to take everyday preventive actions:

      • Stay home when sick.
      • Remain at home until the fever has been gone for at least 24 hours without the use of fever-reducing medicines.
      • Use "respiratory etiquette".
      • Cover cough with a tissue or sleeve.

      See CDC's Cover Your Cough page for multilingual posters and flyers, posted at the bottom of the webpage.

      At this time, we do not have plans to adjust our mission trips for the summer. We are monitoring each location and will make adjustment if the need arises.

      We will continue to monitor the situation and provide updates as they become available.

    FAQs

    • Will Simpson University give refunds for students who move home early, or will a pro-rated amount for housing be applied toward the fall semester?

      To a great degree, this is a question about service costs. So you are asked to consider some of the following:

      • To ensure safety and maintain academic continuity we have moved all courses online.
      • While we urge students to go home, we have many who cannot go home.
      • For the above reasons the whole university continues to operate with little or no savings as contracts with vendors such as food service and utilities require continued payment. To accommodate just this sort of instance, usually, in the category of “act of God” events, we have a policy that states “after Friday of the eighth week” we are unable to reimburse.
      • To review the student handbook policy please reference: Removal of Institutional Charges.
      • We understand that some universities are giving prorated rebates. If Simpson University were to ignore its posted policy as above, the scenario is actually more complex. The federal regulation governing financial aid cost of attendance requires universities (when refunding or rebating) to prorate both room and board coupled with institutional policies to also prorate scholarships (if ever we prorated room and board – like before the eighth week). In most cases, because our discount is very high, most students, after proration, would have an outstanding balance.
    • Will the Prometric testing center on campus remain open?

      Starting March 18, the Prometric testing center at Simpson University is temporarily closed, per this update posted on https://www.prometric.com/corona-virus-update:

      Within the past 24 hours, the US Centers for Disease Control (CDC) have issued updated guidance on measures to be taken to reduce the spread of the COVID-19 disease. In particular, the CDC lowered the number of people that should be able to congregate in the same space from 50 to 10 in the United States.

      Given this new guidance, Prometric has determined it is necessary and appropriate to temporarily close our test centers in the United States and Canada for a period of 30 days, starting March 18. This step is being taken to further protect the health and well-being of the individual test takers and our staff. We anticipate re-opening our test centers effective April 16.

      If you have an existing appointment with Prometric, you will receive email instructions on how to reschedule your appointment to a future date once it is safe to resume testing. No rescheduling fees will be applied. We are working with your exam sponsor to ensure all program requirements are met. Please note that if you choose to contact Prometric for assistance, hold times may be extended due to the volume of individuals we are attempting to support. We thank you for your patience.

      If you are looking to schedule a new appointment, you can search for available appointments on our website, www.prometric.com. Note that appointments in the US and Canada will not be available until April 16 at the earliest.

    • Is the bookstore still open?

      The bookstore is closed. All returns should be completed online. If students have rental books checked out, they can mail them to the bookstore for free. To print a free shipping label, students should log in to their rental account at SimpsonUshop.com. Students need to mail books by April 24 to avoid late fees.

    • Will graduation still be happening April 25, 2020?

      We have made the difficult decision to cancel our spring commencement, scheduled for April 25, 2020, and related graduation activities. In keeping with many other colleges and universities, the prospect of significant restrictions to travel and large-group gatherings means we cannot guarantee our ability to deliver in-person commencement activities during this period. We will be looking for creative ways to honor our graduates. Please note that degrees will still be conferred at the end of the semester.

    • Is online health and counseling available for students?

      Yes. Simpson has partnered with Healthiest You to provide online health and counseling services. Services are available 24/7. In order to access the online counseling services, students must use the app (available in the app store or from Google Play). Look for HealthiestYou or HY. Click this link for more information.

    • How do I get my official transcript mailed to my home?

      Fill out a Transcript Request Form at simpsonu.edu/transcripts and return by email (registrar@simpsonu.edu) or mail. Please be advised that, because of the "shelter in place" mandate, in-staff worker numbers are reduced, resulting in a longer than normal processing time of transcript requests. Currently the Registrar's Office is processing transcripts on Tuesdays and Thursdays. Thank you for your patience.

    Resources

    For Shasta County residents: Shasta County community partners and healthcare providers have been working together to actively respond to the virus and have created a public website, ShastaReady.org, designed to provide Shasta County residents a one-stop shop for local information.

    For California residents: Here is the governor's website for information on Coronavirus (COVID-19) in California and a link to the state Department of Public Health's COVID-19 website.

    For U.S. residents: Here is a link to the national Centers for Disease Control Coronavirus (COVID-19) website.